Privacy Protection Last Updated: January 2026

Metbet Privacy Policy — How Your Information Is Protected

The security of your personal information is our highest priority at Metbet. This Privacy Policy clearly sets out what data we collect, why we collect it, where it is stored, and what rights you have.

Your Consent

By using the Metbet platform, you are agreeing to this Privacy Policy. You will be notified directly of any changes to the policy.

01Introduction — Why This Privacy Policy Exists

Metbet (https://metbet.bio) is an online betting and gaming platform. We understand that when you join us, you're trusting us with your personal information — and we take that trust seriously.

This Privacy Policy has been written with complete transparency — no complex legal language, no hidden terms. Everything about how your data is collected, how it is used, and what rights you have is laid out here in plain, straightforward language.

By creating an account or using the Metbet platform, you confirm that you have read and agreed to this Privacy Policy. If you have any objections to any part of it, please contact our support team before continuing to use the platform.

02What Information We Collect

Metbet collects only the information required to operate the platform, maintain security, and comply with legal obligations. We do not collect data that is unnecessary.

Types of Data What Is Collected When It Is Collected
Identity Information Full name, date of birth, nationality, ID number During Registration & Verification
Contact Information Email address, mobile number At the time of account creation
Financial Information Payment methods, transaction history At the time of deposits and withdrawals
Technical Information IP address, device information, browser During Platform Use
Gaming Information Betting history, game preferences, session duration Automatically during gameplay

Beyond the categories listed above, Metbet does not collect sensitive information such as religion, political views, or medical data. Identity verification documents (such as a photo of your national ID) are used solely for the verification process and are stored securely.

03How Your Information Is Used

Metbet uses your personal information solely for the purposes listed below. Your data is never used for any other purpose without your consent:

  • Account Management: For account registration, login, password recovery, and identity verification.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: For prompt resolution of your complaints and queries.
  • Security Assurance: To prevent fraud, money laundering, and unauthorized access.
  • Legal Obligations: To comply with applicable laws and regulatory requirements.
  • Platform Improvement: To analyze user experience and improve service quality.
  • Promotional Communications: Only with your consent — to keep you informed about bonuses and offers.
Our Commitment

Metbet never sells or transfers your information to third parties for advertising purposes.

04Sharing Data with Third Parties

Metbet does not generally share your personal information externally. However, there are a limited number of situations where it becomes necessary:

  • Payment Processors: Necessary information is shared with trusted payment gateway providers to process deposits and withdrawals.
  • Identity Verification Service: Information may be shared with approved verification agencies to complete the KYC process.
  • Law Enforcement Agencies: Data may be disclosed in response to a valid court order or official government directive.
  • Technology Service Providers: Cloud and software providers used to operate the platform are bound by strict confidentiality agreements.

Outside of the cases listed above, Metbet never shares your information with third parties. Any third parties with whom data is shared are bound by separate data processing agreements with Metbet and are held to the same standards as this Privacy Policy.

05Data Protection Measures

Metbet uses industry-leading technology to protect your personal and financial information. Our security measures include the following:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): An additional security layer applied when logging into your account.
  • Firewall Protection: Advanced firewall systems to prevent unauthorized access and defend against cyber attacks.
  • Regular Security Audits: Regular system audits conducted by independent security specialists.
  • Restricted Access: Only authorized staff can access your information, and only when required.
  • Data Backup: Regular backups are stored on secure, encrypted servers.
Your Responsibilities

Keeping your account password secure is your own responsibility. We strongly advise against using passwords that are easy to guess. If you notice any suspicious activity, contact Metbet support immediately.

06Cookie Policy

The Metbet website uses cookies — small text files stored in your browser. These help improve your browsing experience and ensure the platform runs smoothly.

  • Essential Cookies: Used to maintain your login session and ensure platform security. These cannot be disabled.
  • Functional Cookies: Used to remember your language preferences, theme, and other settings.
  • Analytics Cookies: Usage statistics are collected to help improve our services.
  • Third-Party Cookies: Used on a limited basis for payment gateway and analytics services.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working correctly. Contact our support team for more information about cookies.

07Your Rights

As a Metbet user, you have the following rights over your personal data:

  • Right to Access Your Data: You have the right to know and view what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to Erasure: In certain cases, you may request that your data be deleted, subject to any applicable legal obligations.
  • Right to Restrict Processing: In certain circumstances, you may request that processing of your data be restricted.
  • Data Portability: You may request your data in a standard, portable format.
  • Right to Withdraw Consent: You may opt out of marketing communications at any time.

To exercise any of these rights, contact our support team directly. We will respond within 30 days of receiving your request. In some cases, identity verification may be required before the request is processed.

08How Long Your Data Is Retained

Metbet retains your data only for as long as necessary. While your account is active, your information is kept on file. After account closure, certain data may be retained for a defined period to meet legal obligations and financial record-keeping requirements — typically 5 to 7 years.

After that point, all personal data is securely deleted or anonymized so that you can no longer be identified. Financial transaction records are retained in accordance with applicable government regulations.

09Minor User Protection

Metbet strictly prohibits access to its services by anyone under the age of 18. Age is verified at registration, and additional documentation may be requested if there is any doubt. Any account found to belong to a minor is closed immediately.

If a parent suspects their child is using Metbet, they should contact our support team immediately. We recommend using parental control software to manage minors' internet access.

10Changes to the Privacy Policy

Metbet may update this Privacy Policy from time to time. For any significant changes, you will be notified in advance via email or an in-platform notification.

Any updated policy takes effect from its published date. Continued use of the platform after the new policy comes into effect constitutes your acceptance of the changes. The date of the latest update is always displayed at the top of the page.

If you have any questions about this Privacy Policy, please get in touch with us: [email protected]

Why Your Information Is Safe with Metbet

World-Class Security — Built for Players in Bangladesh

SSL Encryption Protection

256-bit SSL encryption is active across all pages of Metbet. Everything from your password to your payment details travels through encrypted channels.

Two-Step Login Verification

With Two-Factor Authentication (2FA) enabled, your account stays protected even if your password is compromised. An extra layer of security, every time.

Your Data Is Never Sold

Metbet never sells your personal data to advertisers or any third party. Your data belongs to you — we are simply its custodians.

Regular Security Audits

Independent cybersecurity experts regularly audit Metbet's systems. Any vulnerabilities identified are addressed promptly.

Minimal Data Retention

Metbet does not hold data beyond what is necessary. Once the retention period following account closure has ended, all data is securely deleted.

Full Control in Your Hands

You have full control to view, correct, or request deletion of your personal data. Opting out of marketing emails takes just one click.

A Safe & Trusted Platform

Join Metbet — Your Information Is Completely Secure

Happy with our Privacy Policy? Go ahead and create your Metbet account now and start enjoying a safe, exciting betting experience.

SSL Encrypted Your Data Is Never Sold Fast KYC Verification 24/7 Bangla Support
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